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General Information

The name that will appear on your statement will be Basilur Tea NZ

All prices are in New Zealand Dollars and GST inclusive. No deliveries to P O Box addresses.

Returns & Refunds:

We are confident you will be satisfied with our product and services, however we will gladly discuss if there are any problems may occur. Please go to Enquiries tab to contact us.

Basilur Tea NZ will gladly accept returns within 10 days. The packets/tins must be unopened/unused and have an original hologram protection seal on. Please provide the order number along with your returned product.

Refund will be issued once the product returned to us in its original state.

Shipping:

Basilur Tea NZ offers FREE shipping within New Zealand.

Orders will be shipped within 2-3 working days once the payment has been processed.

Orders placed on the weekend or on a New Zealand public holiday will be processed on the next business day.

Business days are Monday to Friday, excluding New Zealand public holidays.

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Shipping

Shipping free only within New Zealand.

For postage outside of NZ please see the “Enquiries” page

Shipped within 2 working days from the placement of the order.

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